At AI Voice Bots, we recognize the shortcomings of traditional support channels, such as chatbots, IVRs, and FAQs, which often fail to meet the evolving expectations of customers. In response, we've developed cutting-edge conversational voice bots that deliver advanced, context-aware dialogue capabilities. By harnessing the power of conversational AI, we empower organizations to elevate customer experience, optimize support operations, and reduce call volume burdens. Our innovative solutions facilitate swift issue resolution, personalized support, and increased efficiency, ultimately driving business success through exceptional customer experiences.
Why Us –
Experience the future of customer engagement with our cutting-edge conversational voice bots.
Our advanced conversational voice bots offer unparalleled capabilities:
- Autonomous Conversations: Handle entire conversations with consistency and empathy, without human intervention.
- Human-Like Reasoning: Understand and respond to complex queries with intelligent reasoning capabilities.
- Intelligent Interrupt Handling: Seamlessly manage interruptions and changes in conversation flow.
- Auto-Scaling: Scale effortlessly with pay-per-use model, ensuring cost-effectiveness.
- Multi-Lingual & 24/7 Support: Provide round-the-clock support in multiple languages.
- Customizable Voices: Choose from a wide range of female and male voices to suit your brand.
- Real-Time Analytics: Access valuable insights and analytics, including Call Detail Records (CDR).
- Inbound & Outbound Support: Support both inbound and outbound communications to cater to diverse business needs.
Core Capabilities
Context Switching
Smart Interruptions
Noise filtration
Silence Detection
Retry Logic:
Built-in logic for phone busy and not answered
- Retry (X) times
- Retry after (y) minutes
Call Funnel Analysis:
Track performance at node or interaction level to
- Identify drop off points
- Improve the script
Summarization:
Customized for each use-case to extract structured output at a call and campaign level.
Supported Languages
English
Telugu
Gujarati
Hindi
Tamil
Punjabi
Bengali
Kannada
Urdu
Marathi
Malayalam
Integration Available
Telephony
Speech to Text
Text to speech
LLM
Supported Use - Case
| Order Related | Appointments | Feedback | Payments |
|---|---|---|---|
| Order Reschedule | Car Test Drive Confirmation | Food Order Feedback | Insurance Premium Reminder |
| Order Cancellation | Car Service booking | Ac Service Feedback | Credit Card Payments |
| Difficult Customer | Salon Appointment | In store Purchase Feedback |